Our team has decades of experience troubleshooting a wide variety of CT machines from multiple OEMs like GE Philips, and Siemens. This experience is utilized in our parts repair process to ensure that each and every part meets all OEM specifications. To ensure this, all of our tested parts are installed in one of our many QA bays prior to shipping. The QA bay is then operated at full capacity so we know the part works and works well. Compare this process to bench testing or testing in the field and you will understand why our rate of product returns is so low. These CT bays are also used by our tech support team when you call in for assistance. This allows us to recreate any potential issue you may be having in order to better locate the cause of the problem.